Take a scenario of an office, the staff and the boss interact with each other throughout the day. The sales team and the clients interact with each other multiple times in a week. In a shop floor of a manufacturing unit, the employee and their leaders must be interacting, every hour in a shift.
It can be plain interaction
or can be directive, or can be informative. It can be a monologue,
a dialogue or a discussion, or an argument.
In fact, it’s very important
that both parties essentially required to identify the emotions of those they
are interacting with. These emotions affect employee and the leader’s engagement
level and the overall performance of the organization.
In modern times, it is
necessary to teach both, the leader as well as the employee, a proper way to
read the non-verbal signs of communication.
May be right way of Coaching
would help an organization.
Coaching will not only
teach to read a non-verbal communication but it also teaches how to ask the
right questions and how to respond rightly to the question being asked, It ensures
that they understand the situation, and are able to empathize how it impacts
the other person.
By improving emotional
intelligence, individuals can realize how the person they are interacting with
is receiving and responding to the instruction.
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