Have you ever realized that a smart salesperson use 'Mirroring Techniques?'
They use 'people like you if you are similar in appearance, accent, background, or interests.
It means if there are more similarities chances of winning order are better.
Mirroring Techniques work on the same principle. The salesperson tries to adapt and copy the gesture, language, nodding, and facial expressions of his prospective customers.
If his customer speaks, slowly with a softer tone, the seller speaks slowly and softly too.
That makes him likable in the eyes of a customer and thus the selling will take place more likely.
We find people appealing who like us and praise us.
Yes, compliments work wonders, even if they sound hollow as a drum.
So, if you are a salesperson, make your customers feel that you like him and you value his talk, even if this means outright open flattery. On the other hand, if you are a customer judge the product on merit and not who is selling.
They use 'people like you if you are similar in appearance, accent, background, or interests.
It means if there are more similarities chances of winning order are better.
Mirroring Techniques work on the same principle. The salesperson tries to adapt and copy the gesture, language, nodding, and facial expressions of his prospective customers.
If his customer speaks, slowly with a softer tone, the seller speaks slowly and softly too.
That makes him likable in the eyes of a customer and thus the selling will take place more likely.
We find people appealing who like us and praise us.
Yes, compliments work wonders, even if they sound hollow as a drum.
So, if you are a salesperson, make your customers feel that you like him and you value his talk, even if this means outright open flattery. On the other hand, if you are a customer judge the product on merit and not who is selling.
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